We accept online payments through Visa, Mastercard, American Express, Apple Pay and Discover.
Free shipping on orders over $100 within Canada and USA. $150 for international shipping. Orders will be shipped within 2-3 business days. Any orders placed on the weekend or on a holiday will be processed the next business day. We are not responsible for any custom charges charged by your Country’s Custom Agency.
** Free shipping cannot be combined with other offers or discounts **
We can ship to almost anywhere in the world. The shipping price to those countries does not include duties, taxes or other custom fees. You may be contacted by us to verify your identity and/ or to submit payment through an independent money transfer service. The delivery time will vary by country.
It depends on where you are. Orders processed within Canada will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Canada – Taxes are applied at checkout according to the province of the shipping address.
International Shipments – there may be duties and taxes incurred on your shipment that you are responsible for. Please note that Nakhrewali does not have any control over these fees. For information please contact your local customs office. We are not able to reimburse you for duties and customs paid upon delivery.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Please be advised that when you send us the item back you will have to bear the shipping cost. Please return using a tracked method as we are unable to accept responsibility for a returned item that cannot be tracked. Items sent back to us without first requesting a return will not be accepted. Also note, that any duties or taxes paid by the customer are non-refundable.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and issues Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like scrunchies and hair clips due to hygienic reasons.
Unfortunately, we cannot accept returns on sale items or gift cards.
Please contact email@example.com as soon as possible. We will do our best to accommodate your request however there is no guarantee that any changes can be made once an order is placed.
Please contact us at firstname.lastname@example.org as soon as possible. If the order has been shipped already we cannot cancel the order.
Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation email after 24 hours, please contact us at email@example.com with your inquiry.
Refused delivery will incur a $10 restocking fee and outbound shipping will not be refunded. Please allow up to 5 business days for your refund to appear once we processed the return. PLEASE BE ADVISED THAT REFUSED OR UNCLAIMED INTERNATIONAL ORDERS WILL NOT BE REFUNDED
Colors may vary depending on your computer screen or the device you are viewing it on. Sizes, shapes, and colors will vary. They will however be very similar to the picture shown on our website.
It is recommended that you hand wash your Nakhrewali scrunchies. If using a washing machine, use a small net laundry bag and wash on a delicate cycle.
Protect your sunglasses from scratches by storing them in the Nakhrewali case provided
- To smooth away smudges on your Nakhrewali sunglasses use the cleaning cloth included with your glasses.
- Avoid cleaning with paper such as Kleenex or paper towel this will scratch the lenses
- Do not use rubbing alcohol, Windex or any other household cleaner on your sunglasses
Please contact us at firstname.lastname@example.org to inquire about the item you are wishing to purchase.